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Privacy
and security
Commitment
to Privacy
What
Information Do You Gather About Me?
How
Secure is My Information?
What
about My Account?
What
about My Wish List?
How does
Choufouni.com Recognize Me?
Does
Choufouni.com Use Cookies?
Commitment to Privacy
We value you as a customer, and we know you're concerned
about protecting your privacy online. Our mission is to
inform you of our policies for collecting, sharing,
disseminating and securing customer information online.
What Information Do You Gather About
Me?
This privacy policy explains how Choufouni.com. collects
and uses customer information gathered at the
Choufouni.com web site in order to conduct our business,
inform customers about our products and provide customer
service. Choufouni.com. owns and operates the
Choufouni.com and My Twinn web sites, and operates
KBtoys.com under a long-term licensing agreement with KB
Toys.
Examples of personal information we collect include:
your full name, home address, billing address, e-mail
address and phone number.
What we gather: We need your name, billing address,
shipping address, e-mail address, billing phone number,
shipping phone number and credit card number to process
and ship your order. We will e-mail you to confirm your
order and keep you updated on your order status. If we
have a question about your order, we may contact you by
e-mail or by phone. For example, we may call you to
verify your credit card information on a large purchase.
In addition, we use your information to recommend
products and features based on your past purchases, to
personalize our newsletters if you choose to subscribe,
to maintain your account and to improve your shopping
experience or to notify you of any updates to our
Privacy Policy.
Who we share it with: We share customer information with
Choufouni.com. and its other subsidiaries who also may
use the information to, for example, recommend products
and features based on your past purchases and to improve
your shopping experience.
Third parties: We may share customer information with
service providers to conduct business on behalf of
Choufouni.com. This includes, but is not limited to:
Credit card authorization and processing companies,
customer service providers and shippers. In addition, we
may form business relationships with "select
partners," reputable companies or organizations
whose products or services may interest you. In these
cases, we may share or cross-reference personally
identifiable information, excluding e-mail addresses, to
allow these companies or organizations to contact you
about their products or services. We may also disclose
aggregate, non-identifiable customer information (such
as number of visits or average order amounts) to
advertisers or other third parties.
If you do not wish to receive catalog mailings from
Choufouni.com. or our select partners, you may indicate
your preferences on our Catalog Request page.
Information about kids: The Choufouni.com web site is
designed for adults who make purchases for children.
Choufouni.com. doesn't knowingly solicit or collect
information from children who are 12 or younger. In our
Shop Cart, we post a prominent warning that tells
children 12 and younger to seek assistance from a parent
or guardian before making a purchase.
When we e-mail our newsletter, it includes prominently
displayed instructions that show you how to unsubscribe
from the newsletter. If your child subscribes to the
Choufouni.com newsletter without your knowledge, simply
follow the instructions, and unsubscribe immediately. If
you want more information about children's privacy
online, you can consult the "Consumer
Protection" page on the Federal Trade Commission
site.
The Choufouni.com Newsletter: If you want to receive
e-mail newsletters from Choufouni.com with updates on
sales, promotions and new arrivals, you must subscribe.
You can subscribe to the Choufouni.com newsletter using
a link on home page, when you create an account, during
the checkout process, when you enter a sweepstakes or
from the Newsletter page in our help section.
We offer specialty newsletters created for customers
with interests in specific age groups, brands,
categories and promotions. When we launch a new
newsletter, we may e-mail it to you if you subscribe to
the Choufouni.com newsletter and if your buying patterns
indicate that the information in the newsletter might
interest you.
Each newsletter prominently displays a link you can use
to unsubscribe at any time. We also include the e-mail
address you used when you signed up for the newsletter,
so you know which address to enter when you unsubscribe.
Sweepstakes or special promotions: You may have noticed
some of the sweepstakes or special promotions we feature
at Choufouni.com. If you want to participate, you must
enter your name and e-mail address. You can also enter
the sweepstakes by regular mail. We use your e-mail
address to contact you only if you win the sweepstakes
or special promotion. We will add your e-mail address to
our customer newsletter mailing list unless you choose
not to subscribe by checking a box.
Your View: We give our customers the opportunity to
review products on our site. When you submit "Your
View," we will post it on the corresponding product
page. We do ask for your e-mail address when you submit
"Your View," but we will use it only to notify
you if you've won the contest. Submitting "Your
View" won't add your e-mail address to our mailing
list.
Contacting Choufouni.com Customer Service: If you
contact Choufouni.com customer service, we will use your
name, e-mail address, phone number and order history to
answer your question as quickly as possible. On
occasion, we may contact you later to verify information
or to check on the quality of your Customer Service
contact with Choufouni.com. We won't add your e-mail
address to any newsletter mailing list if you contact
customer service.
Legal requests: We may release customer account or other
information if we're advised that release is necessary
to comply with the law, or to protect the rights,
property and safety of Choufouni.com, our customers or
others. This may include the exchange of information
with companies and organizations or law enforcement for
loss prevention and credit risk reduction. In the event
of a bankruptcy, insolvency, merger or acquisition,
customer information, including personal information,
may be transferred.
How Secure is My Information?
Protecting your personal information: We use Secure
Sockets Layer (SSL 128-bit) encryption to scramble your
personal and credit card information as it travels over
the Internet during the checkout process on
Choufouni.com.
You will know you're in the "secure" area of
our site when you click on the "I Want to
Checkout" button. Notice that the "http"
portion of the web site address in your browser changes
to "https." The "s" stands for
"secure." In addition, both Netscape and
Internet Explorer use special symbols to indicate that
you're in a web site's secure area. Earlier versions of
Netscape use a highlighted key. More recent versions of
Netscape and all versions of Internet Explorer show a
closed, highlighted lock. Some browsers let you know
that you're moving in or out of a secure area by
notifying you with a special pop-up window that requires
you to click "ok" before continuing.
In addition, we encrypt every credit card number we
store in our databases. Please see our Credit Card
Security page for more about credit card safety at
Choufouni.com.
Protecting your password: We also attempt to limit
unauthorized access to your account. If you forget your
password, you can create a new one. You can do your part
to protect your personal information by keeping your
password a secret and making sure you log off completely
if you share a computer.
What about My Account?
Creating an account: Unlike many e-commerce sites, we
don't require our customers to create an account and
keep information on file with us. However, creating an
account makes it even faster and easier to shop at
Choufouni.com. With an account, you can take advantage
of special features like Quick Checkout. You can also
ship gifts to several addresses at the same time by
creating an address book and using the "multiple
ship-to" option.
Storing your credit card number: Do you want to keep
your credit card information on file as part of Your
Account? It's your decision. When you store your credit
card information with us, you can take full advantage of
our Quick Checkout feature. Your credit card number also
helps us identify you if you forget your password and
request a new one to access your account information.
If you don't want to keep your credit card information
on file when you create an account, that's fine. You
don't need to store your credit card number at
Choufouni.com to use Quick Checkout. You can re-enter
your credit card number each time you checkout.
Option to change, modify or delete account information:
You can review, modify, or delete your account
information anytime. Just go to our Modify Your Account
Settings page. There, we give you the option to look
over your account information if you've created an
account, modify/change that information or delete your
account.
What about My Wish List?
Creating a Wish List: If you create a Wish List at
Choufouni.com, you must first create Your Account. Wish
List works like a Gift Registry. As a registered
customer, you can create as many Wish Lists as you need.
If you choose to share your Wish List(s) with family
members or friends, the "share" feature is
designed only for shopping convenience and no other
purpose.
Children age 12 and under may not create a Wish List or
an Account, unless they have direct supervision by a
parent or guardian.
Your Wish List Information: When you create a Wish List,
you provide us with basic information, including your
name, e-mail address, shipping address, state and the
names and birthdays associated with each Wish List you
build.
Use of the E-Mail Addresses of Your Family Members and
Friends: If you decide to use the "Share my Wish
List" feature, we will e-mail your Wish List to the
e-mail addresses you provide, along with your personal
message.
Use of Your E-mail Address: By using the "Share
Your Wish List" feature, you authorize
Choufouni.com to share your e-mail address with your
family members and friends.
Use of the Wish List Directory: We give you the
opportunity to include your Wish List in our directory.
That way, your family members and friends or any
Choufouni.com customer can search for your list using
the name, state or birthday associated with your Wish
List. When your family members and friends decide to
make a purchase, we don't show your shipping address
during the checkout process. If you don't want others to
find your Wish List using your name, state or birthday
information, do not add your Wish List to our directory.
Wish List Terms: By using the Wish List feature, you
agree to the terms outlined above.
Birthday Club: As an optional service, Choufouni.com
will send you birthday reminders and special offers.
Simply enter the first name, date of birth and gender of
your gift recipients at checkout if you choose to take
advantage of this feature.
How does Choufouni.com Recognize Me?
We automatically recognize your Internet Service
Provider(ISP) and your operating system. We sometimes
use this information to solve problems with our server.
We use URL encoding to monitor your shopping activity on
our site. That way, we know that you're the same
customer who added a Barbie® doll and a Radio Flyer
Wagon to your shop cart. We also use this information to
determine the most popular products and pages on our
site. This helps us make changes to improve your
shopping experience. If you enter Choufouni.com from one
of our affiliate sites, you may notice a special code at
the end of our Web address as you move through our site.
That tells us which affiliate site you entered through.
We give that affiliate credit for any purchase you make.
However, we don't share any personally identifiable
information about you with that affiliate.
Does Choufouni.com Use Cookies?
Yes. A "cookie" is a special identifier. Web
sites like Choufouni.com transfer cookies to your hard
drive through your web browser. Cookies help us identify
you when you visit one of our sites. If you have a
discount coupon or certificate from Choufouni.com or an
affiliate site, this information may be stored in your
cookie. We don't store your password or any personal
information in your cookie. If you want to prevent your
browser from accepting cookies, set your browser options
to let you know when you receive a new cookie, or turn
off your cookies completely. You can find out how by
reading the "help" portion of your toolbar on
most browsers. Remember, however, that if you turn off
the cookies feature, you will not be able to take
advantage of all the special features Choufouni.com
offers.
Modifications to Privacy Policy: We may make
modifications to this Privacy Policy from time to time.
Please check our web sites for periodic updates. In the
event of a material change, we will notify you by
prominently featuring the modified language on our
site's home page, or by sending you notification via
e-mail. Please access our web site regularly so that you
will be aware of any updates.
Please note that we have modified our Privacy Policy.
All changes shall be in full force and in effect as of
May 1, 2005. Under the revised Privacy Policy terms, we
may provide your identifiable customer information,
excluding e-mail addresses, to our "select
partners," reputable companies or organizations
whose products or services may interest you. If you used
the Choufouni.com site prior to May 1, 2005, we will not
share the above information unless you agree to receive
mailings from our "select partners" using our
Catalog Request page. We may also disclose personally
identifiable and/or aggregate customer information under
the following circumstances: (a) when required by law;
(b) to protect Site users, or our employees, related
third parties, or property; and/or (c) in the event of a
bankruptcy, insolvency, merger, or acquisition.
Acceptance of Terms by Customer: Please note that
accessing our web sites constitutes your acceptance of
the terms set forth in our Privacy Policy and any
applicable updates.
Intellectual Property: Please do not distribute,
disseminate, or otherwise use our logos, trademarks,
graphics or other intellectual property; except for one
personal copy which may be downloaded.
Governing Law: Any disputes arising under this Agreement
will be resolved in accordance with the laws of the
State of Oklahoma.
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